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User Experience (UX) Research Strategy

Updated:
10/31/25
Original:
7/12/2023
min read
Build With Clarity

A User Research strategy includes detailed and specific data about users' needs.

Through this research, designers gain perspective on how to make design bold and practicals.

With a good user research strategy, we can focus on finding methods to solve problems.

We'll teach you how to create a perfect UX User Research strategy and how you can face challenges that may come up.

Are you ready?

What is a User Research Strategy?

The User Research Strategy in User Experience Design focuses primarily on goals, perspectives, and needs.

The goal is to reach ideas and practical information to the design project to discover problems and design opportunities.

Before launching a product on the market, a company must segment its potential users to know about their final users

They must go as deep as possible when surveying users and discussing their preferences.

collecting and managing this data is critical for designers and managers!

User Research Strategy vs User Experience Research

User Research Strategy and UX Research are different terms!

User Research Strategy is a more complex term for understanding users' demographics, behaviors, and sentiments.

Instead, UX Research is User Experience-specific research that considers interaction, responses and reactions.

Both cases seek to understand users and their needs for their product.

The goal is to get a general context to make the right decision and create user-centric experiences.

You can check our User Research and User Research Tools articles for more information on this topic!

What is a User Experience Research Strategy?

When you create a UX prototype, it’s important to test and iterate it.

You can stratify the obtained data through the User Research Strategy and understand how users interact with a product.

Establishing a user research strategy is one of the first steps when we are developing a successful product.

To do so, it’s important to ask yourself the following questions:

  • Who is your user?
  • What are the types of problems they face and their solutions?
  • What is the expectation of your service or product?
  • What do they like or dislike about their competitors?
  • Where do users currently go to solve their problems?
  • What to do to make users switch to our company?

Asking these questions is always viable, even when the product is on the market!

You can use methods like focus groups and surveys, to confirm your hypotesis before wasting resources on unfeasible products.

You can guarantee user-centered design decisions based on proven data through a good user research strategy.

Our recommendation is to research as you develop your product and know if the product is in the right direction.

Collect qualitative data through surveys and focus groups, and use wireframes to get responses via clicks, heat maps, and SUS.

You can even use Artificial Intelligence (AI) to check the viability of a product, including tree testing to measure navigability effectiveness!

With AI-based processes, you can also determine your audience and their needs.

However, it's important to integrate statistics outcomes and research tests, such as studying interactions with the product in a real environment.

Knowing any quantitative data is important in the Product Development process's early stages.

Consider other aspects, such as load times and error messages.

Types of User Experience Research Strategy

User Research Strategy methods are ways of obtaining essential data.

You can leverages methods like user interviews, surveys, focus groups, card sorting, and Usability Testing.

There are two fundamental methods; quantitative and qualitative.

In the quantitative method, UX researchers test user behavior and attitude theories through numerical and statistical evidence.

Its purpose is to quantify UX through metrics and answer questions like What percentage of people can find the call to action?

On the other hand, the qualitative method focuses on why real users behave and why they need or want a product to work in a particular way.

This approach aims to understand the users' human side by understanding actions and reasoning.

The UX user research strategy includes two key approaches.

The attitudinal approach, which focuses on listening to what users say, for example, in an interview,.

The behavioral practice focuses on what users do through observational studies.

Now, let's have a sneak peek at the best 8 techniques to achieve a good user research strategy in UX.

  1. Card Sorting. In card sorting, users receive a list with all items and have to them in the most logical sequence from their perspective.
  2. Interviews. UX chat with users and analyze their interactions in natural, real-world environments.
  3. Focus Groups. Focus groups mean discussions between a user group and a moderator.
  4. Expert Reviews. Usability experts review websites and examine if they have all the checks.
  5. Survey. It's a series of questions asked to a group of users and helps researchers know how they use the product.
  6. Usability Testing. Usability Testing lets us discover problems and user frustrations when using a website.
  7. A/B testing. These tests randomly show users different versions of a product to track effectiveness in terms of behavior and conversion.
  8. Eye Tracking. The purpose of eye tracking is to see what users look at and determine what they pay more attention to.

Conclusion

Understanding the needs and behavior of users is the key to everything!

It's essential to use quantitative and qualitative approaches and pay attention to user behavior.

This includes applying user research at each stage and running usability tests.

In the end, UX researchers translate user needs into technical language to ensure a successful UX design.

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A User Research strategy includes detailed and specific data about users' needs.

Through this research, designers gain perspective on how to make design bold and practicals.

With a good user research strategy, we can focus on finding methods to solve problems.

We'll teach you how to create a perfect UX User Research strategy and how you can face challenges that may come up.

Are you ready?

What is a User Research Strategy?

The User Research Strategy in User Experience Design focuses primarily on goals, perspectives, and needs.

The goal is to reach ideas and practical information to the design project to discover problems and design opportunities.

Before launching a product on the market, a company must segment its potential users to know about their final users

They must go as deep as possible when surveying users and discussing their preferences.

collecting and managing this data is critical for designers and managers!

User Research Strategy vs User Experience Research

User Research Strategy and UX Research are different terms!

User Research Strategy is a more complex term for understanding users' demographics, behaviors, and sentiments.

Instead, UX Research is User Experience-specific research that considers interaction, responses and reactions.

Both cases seek to understand users and their needs for their product.

The goal is to get a general context to make the right decision and create user-centric experiences.

You can check our User Research and User Research Tools articles for more information on this topic!

What is a User Experience Research Strategy?

When you create a UX prototype, it’s important to test and iterate it.

You can stratify the obtained data through the User Research Strategy and understand how users interact with a product.

Establishing a user research strategy is one of the first steps when we are developing a successful product.

To do so, it’s important to ask yourself the following questions:

  • Who is your user?
  • What are the types of problems they face and their solutions?
  • What is the expectation of your service or product?
  • What do they like or dislike about their competitors?
  • Where do users currently go to solve their problems?
  • What to do to make users switch to our company?

Asking these questions is always viable, even when the product is on the market!

You can use methods like focus groups and surveys, to confirm your hypotesis before wasting resources on unfeasible products.

You can guarantee user-centered design decisions based on proven data through a good user research strategy.

Our recommendation is to research as you develop your product and know if the product is in the right direction.

Collect qualitative data through surveys and focus groups, and use wireframes to get responses via clicks, heat maps, and SUS.

You can even use Artificial Intelligence (AI) to check the viability of a product, including tree testing to measure navigability effectiveness!

With AI-based processes, you can also determine your audience and their needs.

However, it's important to integrate statistics outcomes and research tests, such as studying interactions with the product in a real environment.

Knowing any quantitative data is important in the Product Development process's early stages.

Consider other aspects, such as load times and error messages.

Types of User Experience Research Strategy

User Research Strategy methods are ways of obtaining essential data.

You can leverages methods like user interviews, surveys, focus groups, card sorting, and Usability Testing.

There are two fundamental methods; quantitative and qualitative.

In the quantitative method, UX researchers test user behavior and attitude theories through numerical and statistical evidence.

Its purpose is to quantify UX through metrics and answer questions like What percentage of people can find the call to action?

On the other hand, the qualitative method focuses on why real users behave and why they need or want a product to work in a particular way.

This approach aims to understand the users' human side by understanding actions and reasoning.

The UX user research strategy includes two key approaches.

The attitudinal approach, which focuses on listening to what users say, for example, in an interview,.

The behavioral practice focuses on what users do through observational studies.

Now, let's have a sneak peek at the best 8 techniques to achieve a good user research strategy in UX.

  1. Card Sorting. In card sorting, users receive a list with all items and have to them in the most logical sequence from their perspective.
  2. Interviews. UX chat with users and analyze their interactions in natural, real-world environments.
  3. Focus Groups. Focus groups mean discussions between a user group and a moderator.
  4. Expert Reviews. Usability experts review websites and examine if they have all the checks.
  5. Survey. It's a series of questions asked to a group of users and helps researchers know how they use the product.
  6. Usability Testing. Usability Testing lets us discover problems and user frustrations when using a website.
  7. A/B testing. These tests randomly show users different versions of a product to track effectiveness in terms of behavior and conversion.
  8. Eye Tracking. The purpose of eye tracking is to see what users look at and determine what they pay more attention to.

Conclusion

Understanding the needs and behavior of users is the key to everything!

It's essential to use quantitative and qualitative approaches and pay attention to user behavior.

This includes applying user research at each stage and running usability tests.

In the end, UX researchers translate user needs into technical language to ensure a successful UX design.